About the Role
Salesforce Lead
Do you have a passion for Salesforce and a knack for leading teams? Are you excited about the potential of Salesforce to transform business operations? If so, we want to hear from you!
We are searching for a driven and experienced Salesforce Lead to join our growing team. In this role, you will play a pivotal role in driving the strategic use of Salesforce across the organization, with a particular focus on supporting our IT services delivery. You will be responsible for leading and mentoring a team of Salesforce professionals, ensuring optimal utilization of the platform to achieve our business objectives.
Responsibilities:
Provide strategic vision and leadership for all Salesforce initiatives.
Manage and mentor a team of Salesforce developers, administrators, or business analysts.
Collaborate with business stakeholders (including IT services teams) to understand their needs and translate them into actionable Salesforce solutions.
Develop and implement a long-term Salesforce roadmap aligned with business goals, with a focus on enhancing delivery.
Oversee the design, development, and deployment of complex Salesforce applications tailored to support core business functions.
Ensure the ongoing optimization and maintenance of the Salesforce platform to maximize its value for the organization.
Define and enforce Salesforce best practices and governance standards.
Stay up-to-date on the latest Salesforce features and functionalities.
Identify and implement new tools and technologies to enhance the Salesforce platform.
Manage and track Salesforce user adoption and satisfaction.
Create and deliver training programs for Salesforce users.
Troubleshoot and resolve complex Salesforce issues.
Report on key Salesforce metrics and KPIs.
Qualifications:
Minimum 7+ years of experience working with Salesforce, with 3+ years in a leadership role.
Proven experience in designing, developing, and implementing Salesforce solutions.
In-depth knowledge of Salesforce functionality, including core objects, fields, workflows, processes, and integrations.
Strong understanding of Salesforce architecture and data model best practices.
Experience managing and mentoring a team of Salesforce professionals.
Excellent communication, collaboration, and leadership skills.
Ability to manage multiple projects and priorities effectively.
Strong analytical and problem-solving skills.
Experience with Salesforce reporting and dashboards a plus.
Salesforce certifications (e.g., Salesforce Certified System Administrator, Salesforce Certified Platform Developer I)
Benefits
We offer a competitive salary and benefits package, along with the opportunity to work in a dynamic and fast-paced environment. You will have the chance to make a real impact on the success of our organization through strategic use of Salesforce.
To Apply
Please submit your resume and cover letter highlighting your experience and leadership qualities, and why you are excited about this opportunity.