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Main Keynote​ “We’re entering the age of the Agentic Enterprise— where AI elevates human potential like never before,” said Marc Benioff, Chair and CEO, Salesforce.​ Focus was on ‘ Agentic Enterprise ’ ​ Few customer case studies showing problem solved and benefits of implementing Agentforce ​ Williams-Sonoma's "Olive“ : Seamless mealplanning + gift curation + escalation handling ​ Pandora's "Gemma“ : Maintains contextduring transfer from web-to-call usingAgentforce Voice ​ P

Technical debt in Salesforce can impact performance, scalability, and team efficiency. This blog dives into its root causes—like quick fixes, poor design, and lack of refactoring—and offers actionable strategies to manage it. Ngauge Digital helps organizations identify, assess, and remediate technical debt through expert org assessments, best practice guidance, and scalable solutions tailored to your business.

What is Trip It Up?  Trip It Up  is a smart conversational AI agent developed using Salesforce’s Agentforce  capabilities, tailored to...

Introduction  In the ever-evolving Salesforce ecosystem, it's easy to focus on features — automations, dashboards, and user interfaces....

In today's hyper-digital era, the first interaction a customer has with a bank is increasingly digital. For retail banks, this means the...

At Ngauge Digital, we are committed to achieving Net Zero emissions and creating a more sustainable, resilient future — for our...

At Ngauge Digital, we believe innovation thrives when diverse voices come together with shared purpose. As a proud Salesforce partner,...

As a technology-driven company, Ngauge Digital recognizes its responsibility to lead not only in innovation but also in environmental...

In our fast-paced digital world, creating inclusive and accessible environments is more important than ever. At Ngauge Digital, we are...