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Salesforce Dreamforce 2025 - Key Highlights
Main Keynote “We’re entering the age of the Agentic Enterprise— where AI elevates human potential like never before,” said Marc Benioff, Chair and CEO, Salesforce. Focus was on ‘ Agentic Enterprise ’ Few customer case studies showing problem solved and benefits of implementing Agentforce Williams-Sonoma's "Olive“ : Seamless mealplanning + gift curation + escalation handling Pandora's "Gemma“ : Maintains contextduring transfer from web-to-call usingAgentforce Voice P

Vinit Jogani
Nov 34 min read


Understanding and Managing Technical Debt in Salesforce
Technical debt in Salesforce can impact performance, scalability, and team efficiency. This blog dives into its root causes—like quick fixes, poor design, and lack of refactoring—and offers actionable strategies to manage it. Ngauge Digital helps organizations identify, assess, and remediate technical debt through expert org assessments, best practice guidance, and scalable solutions tailored to your business.

Vinit Jogani
Jul 304 min read


Revolutionizing Itinerary Planning with Trip It Up: Our Smart Agentforce Companion
What is Trip It Up? Trip It Up is a smart conversational AI agent developed using Salesforce’s Agentforce capabilities, tailored to...

Vinit Jogani
Jul 73 min read


Designing for Scale – The Real Job of a Salesforce Architect
Introduction In the ever-evolving Salesforce ecosystem, it's easy to focus on features — automations, dashboards, and user interfaces....

Vinit Jogani
Jun 32 min read


Streamlining Digital Onboarding for Retail Banking with OutSystems and TruNarrative
In today's hyper-digital era, the first interaction a customer has with a bank is increasingly digital. For retail banks, this means the...

Akshay Puri
May 133 min read


Our Path to Net Zero: A Public Commitment to Climate Action
At Ngauge Digital, we are committed to achieving Net Zero emissions and creating a more sustainable, resilient future — for our...
Ngauge Digital
May 81 min read


Our Commitment to Diversity, Equity & Inclusion (DEI)
At Ngauge Digital, we believe innovation thrives when diverse voices come together with shared purpose. As a proud Salesforce partner,...
Ngauge Digital
May 81 min read


Leading with Purpose: Ngauge Digital's Commitment to Sustainable Innovation
As a technology-driven company, Ngauge Digital recognizes its responsibility to lead not only in innovation but also in environmental...
Ngauge Digital
May 82 min read


Building an Equitable Digital Workspace Through Inclusive Innovation and Allyship
In our fast-paced digital world, creating inclusive and accessible environments is more important than ever. At Ngauge Digital, we are...
Ngauge Digital
May 83 min read
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